ASRB NET Extension Education
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    Functions of management

    🔹 System Approach of Planning

    The System Approach of Planning divides the planning process into 4 Phases:

    1. Objectives – Clearly defined goals or targets that the organization intends to achieve.
    2. Policies – General guidelines that govern decision-making.
    3. Plans – Specific actions to achieve objectives within a defined timeframe.
    4. Procedures – Detailed, step-by-step instructions for recurring activities.

     

    🔸 Types of Planning;

    Contingency Planning; It involves preparing for future uncertainties or unexpected changes by identifying potential problems and developing alternative solutions in advance.

    • Prepares the organization for unexpected events.
    • Also called “What-if planning”.
    • g. Backup power plan in case of system failure.

     Managerial Planning (Micro-Level Planning); Focuses on integrating and managing resources (men, materials, money, machines) efficiently to meet the organization’s objectives at the unit or department level.

     

    Decision Making – Core of Planning

    Decision-making is the central activity of planning and refers to selecting the best course of action among alternatives.

    • The ability to make quick and sound decisions is termed Social Insight.
    • Delegation: The vesting of decision-making authority in a subordinate by a superior.

    Steps in Decision-Making Process

    1. Recognizing the problem
    2. Analyzing the problem
    3. Generating alternatives
    4. Evaluating alternatives
    5. Choosing the best alternative
    6. Implementing and verifying the decision

    Types of Decision-Making

    Type

    Characteristics

    Programmed Decision

    Structured, routine, governed by rules/policies. Taken by lower management.
    Examples: granting leave, regular purchases.

    Non-Programmed Decision

    Unstructured, novel, strategic. Taken by top management.
    Examples: opening a new branch, launching a new product.

     

    Organizing; “Establishing an intentional structure of roles for individuals in an organization” — (SRF 2017)

    🔹 Principles of Organizing (by Marshall)

    1. Unity of Command – One subordinate should receive orders from one superior only.
    2. Scalar Chain – Line of authority from top to bottom.
    3. Span of Control – Number of subordinates a manager can effectively supervise.
      🔹 Wide span is more effective with clear policies and experienced personnel.

     

    Delegation of Authority

    • Conferring authority from superior to subordinate to carry out assigned duties effectively.
    • Assigning responsibility + granting authority = Accountability
    • Leads to empowerment, specialization, and efficiency

     

    Staffing; “Staffing is the process of selecting, developing, and maintaining personnel to fulfill organizational goals.”

    🔹 Activities Under Staffing

    1. Recruitment
    2. Promotion
    3. Separation

    Steps in Staffing:

    Stage

    Description

    HR Planning

    Identify future personnel needs

    Job Analysis

    Understand job duties (Job Description + Specification)

    Recruitment

    Attracting potential candidates

    Selection

    Choosing the most suitable candidate

    Training

    Improve skills and knowledge

    Placement

    Assign the selected person to the most suitable position

    Promotion

    Upgrading to a higher post

    Appraisal

    Evaluating performance and potential

    📌 Note: Staffing bridges the gap between Organizing and Controlling.

    • Recruitment Process
    1. Identify vacancy
    2. Prepare job description
    3. Advertise vacancy
    4. Manage response
    5. Shortlist applications
    6. Arrange interviews
    7. Conduct interviews and make selection
    • c) Selection; Choosing individuals with the right qualifications and aptitude.
    • d) Training and Development (ARS Mains 2016); Enhancing employees’ skills and preparing them for greater responsibilities.
    • e) Placement; Assigning the right person to the right job at the right time.
    • f) Promotion; Movement within the organization to higher responsibilities and authority.
    • g) Performance Appraisal; Systematic evaluation of an employee’s performance and potential for growth.

     Staffing supports leading and controlling and is closely linked with organizing.

     

    Directing; “Directing involves guiding, supervising, motivating, and leading subordinates to achieve organizational goals.”

    Directing is the heart of management functions.

    🔹 Elements of Directing

    1. Leadership
    2. Motivation
    3. Supervision
    4. Communication

     

    Coordinating; “The process of harmonizing the activities and efforts of different departments and individuals toward a common goal.”

    It involves integration and synchronization to avoid conflicts and duplication of work.

     

    Reporting; “Keeping higher authorities and subordinates informed through records, research, and inspection.”

    • Reporting helps in controlling and tracking progress.
    • It is an integral part of budgetary and extension programs.

     

    💰 Budgeting; “The formulation of plans for a given future period in numerical terms.”

    Definition of Budget: A statement of expected results expressed in monetary or numerical terms for a specific period.

    Budgeting as a Planning Tool; It is the principal instrument of planning, enabling resource allocation based on past and future projections.

    🔹 Types of Budgeting Approaches:

    Type

    Description

    i) Historical Data-Based

    Based on last year’s figures with some adjustments for the coming year.

    ii) Zero-Based Budgeting

    Every expense must be justified based on program priorities.

    iii) MBO System (Management by Objectives)

    Budgeting tied to specific organizational objectives.

    iv) PERT System (Programme Evaluation Review Technique)

    Every activity is evaluated based on its contribution to goals.

     

     

    Summary Table: Core Management Functions and Key Aspects

    Function

    Key Points

    Planning

    Setting objectives, policies, plans, procedures. Systematic planning includes contingency, strategic, and operational plans.

    Decision-Making

    Core of planning. Includes steps like problem recognition, evaluation, and implementation.

    Organizing

    Structuring roles. Principles: Unity of Command, Span of Control. Delegation emphasized.

    Staffing

    Human resource functions: planning, recruitment, selection, placement, promotion, training.

    Directing

    Leading and motivating staff. Elements: leadership, motivation, supervision, communication.

    Coordinating

    Synchronizing efforts across departments to achieve unity.

    Reporting

    Feedback mechanism; tracks progress and ensures accountability.

    Budgeting

    Numerical representation of plans; tools include historical, ZBB, MBO, PERT.

     

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