Evaluation of Training

Definition: Evaluation is derived from the Latin word “Valere”, meaning “to be strong or valiant.” In the context of training, evaluation refers to the systematic appraisal of a training programme to determine its value, worth, or effectiveness against pre-determined goals. It is objective-oriented, focusing on whether training meets the intended outcomes.

Phases of Evaluation

Formative Evaluation

• • Conducted during the early phases of the programme.
  • Focuses on implementation and ongoing planning.
  • Helps in identifying problems and making adjustments while the programme is still in progress.

Summative Evaluation

• • Conducted at the end of the training programme.
  • Assesses the overall outcomes and impact of the programme.
  • Determines whether objectives were achieved.

Types of Evaluation

Self-Evaluation

• Done by individual participants or workers as a routine practice.
• Encourages self-awareness and personal improvement.

Internal Evaluation

• Conducted by the agency responsible for planning and implementing the programme.
• Helps in improving internal processes and measuring programme effectiveness.

External Evaluation

• Conducted by external experts or committees outside the organisation or programme area.
• Provides an unbiased assessment.

Concurrent Evaluation

• Done while the programme is running.
• Helps in real-time corrections.

Ex-Post Evaluation

• Conducted after the programme is completely finished.
• Focuses on long-term effects and sustainability of training outcomes.

Types of Evaluation (Mishra’s Model)

1. Planning Evaluation

• • Consists of two phases:
    i. Training Need Assessment, using approaches:
    • Performance Analysis – Identify gaps between actual and desired performance.
    • Task Analysis – Identify tasks requiring training.
    • Competency Study – Determine skills needed.
    • Training Need Survey – Gather data from employees.
      ii. Instructional Method Assessment – Evaluate the best teaching/training methods to be used.

2. Process Evaluation / Formative Evaluation

• • Conducted while the training is ongoing.
  • Helps solve problems during implementation.

3. Terminal Evaluation

• • Conducted at the end of the programme.
  • Measures extent to which objectives and desired benefits are achieved.

4. Impact Evaluation: Assesses the effect of training on job performance and organizational outcomes.

Monitoring vs Evaluation

Monitoring

• • Definition: Systematic, regular collection and analysis of information to identify changes over time.
  • Purpose: Track progress, detect deviations, and measure trends during programme execution.
  • Focuses on inputs and processes.

Evaluation

• • Definition: Judging the value or effectiveness of a programme.
  • Purpose: Assess outcomes, impact, and achievement of objectives.
  • Focuses on results and goals.