Course Content
Entrepreneurial Development (Unit 8)
ASRB NET / SRF & Ph.D. Extension Education

Creativity: Concept and Process

  1. Concept of Creativity
  • Definition: Creativity is the ability to generate new, original, and useful ideas or solutions to problems.
  • Creativity is seeing what everyone else has seen and thinking what no one else has thought.”Albert Einstein

 

  1. Types of Creativity

Type

Description

Deliberate Creativity

Intentional, logical (e.g., planning a new project)

Spontaneous Creativity

Sudden insight (e.g., eureka moments)

Artistic Creativity

Related to art, design, expression

Scientific/Technical Creativity

Related to innovation, invention, problem-solving

 

3. The Creative Process (5 Stages)

📚 Popular model by Graham Wallas (1926)

Stage

Description

1. Preparation

Gathering information, identifying the problem

2. Incubation

Subconscious processing; idea rests in the mind

3. Illumination

Sudden insight or “Aha!” moment

4. Evaluation

Critically analyzing and testing the idea

5. Implementation

Applying or executing the creative idea in real life

 

  1. Techniques to Enhance Creativity

Technique

Description/Use

Brainstorming

Generating multiple ideas without judgment

Mind Mapping

Visualizing ideas and their connections

Lateral Thinking

Thinking differently; coined by Edward de Bono

SCAMPER Technique

Substitute, Combine, Adapt, Modify, Put to other use, Eliminate, Rearrange

Role Playing

Looking at problems from different perspectives

Six Thinking Hats

Creative problem-solving by wearing different ‘thinking’ roles (Edward de Bono)

 

Organizational Development (OD) Interventions

Organizational Development (OD) is a planned, long-term effort led by top management to improve an organization’s effectiveness and health through changes in strategies, structures, and processes using behavioral science knowledge.

 

  1. Interpersonal Interventions

Focus on improving communication, relationships, and interpersonal skills between individuals.

Key Techniques:

Technique

Description

T-Groups (Training Groups)

Small unstructured groups that increase self-awareness and sensitivity to others.

Process Consultation

External expert helps individuals understand and improve interpersonal processes.

Feedback (360°)

Receiving feedback from peers, subordinates, and supervisors to identify strengths/weaknesses.

Counseling/Coaching

One-on-one support to address individual performance or behavioral issues.

 

  1. Team Interventions

Focus on improving the functioning of teams or workgroups.

🔷 Key Techniques:

Technique

Description

Team Building

Activities that build trust, communication, and cooperation.

Role Analysis Technique (RAT)

Clarifies roles and responsibilities within a team.

Appreciative Inquiry

Focuses on identifying and building upon team strengths.

Conflict Resolution

Intervening to resolve interpersonal/team conflicts constructively.

 

  1. Structural Interventions

Target the design of the organization: hierarchy, roles, workflows, and policies.

🔷 Key Techniques:

Technique

Description

Job Redesign/Enrichment

Altering tasks to make them more meaningful and motivating.

Decentralization

Shifting decision-making to lower levels of the hierarchy.

Work Design

Aligning jobs with organizational needs and employee skills.

Total Quality Management (TQM)

Quality-driven structural improvement across departments.

 

  1. Comprehensive Interventions

Address the organization as a whole; large-scale changes involving structure, process, and people.

🔷 Key Techniques:

Technique

Description

Survey Feedback

Organization-wide data collection to diagnose and develop action plans.

Strategic Management Interventions

Aligning strategy, structure, and systems.

Organizational Transformation

Large-scale cultural and structural changes.

Learning Organization Development

Creating systems that promote learning and adaptability.

 

Summary Table:

Type of OD Intervention

Focus Area

Key Methods/Tools

Interpersonal

Individual relationships

T-groups, feedback, coaching

Team

Group dynamics

Team building, role analysis

Structural

Organizational design

Job redesign, decentralization

Comprehensive

Whole organization

Survey feedback, strategic planning

 

🎯 Quick MCQ-style Facts:

  • T-group is an example of ➤ Interpersonal intervention
  • Job enrichment belongs to ➤ Structural intervention
  • Survey feedback method is used in ➤ Comprehensive OD interventions
  • Team building is a ➤ Team intervention

 

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