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ASRB NET Extension Education
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    Creativity: Concept and Process

    1. Concept of Creativity
    • Definition: Creativity is the ability to generate new, original, and useful ideas or solutions to problems.
    • Creativity is seeing what everyone else has seen and thinking what no one else has thought.”Albert Einstein

     

    1. Types of Creativity

    Type

    Description

    Deliberate Creativity

    Intentional, logical (e.g., planning a new project)

    Spontaneous Creativity

    Sudden insight (e.g., eureka moments)

    Artistic Creativity

    Related to art, design, expression

    Scientific/Technical Creativity

    Related to innovation, invention, problem-solving

     

    3. The Creative Process (5 Stages)

    📚 Popular model by Graham Wallas (1926)

    Stage

    Description

    1. Preparation

    Gathering information, identifying the problem

    2. Incubation

    Subconscious processing; idea rests in the mind

    3. Illumination

    Sudden insight or “Aha!” moment

    4. Evaluation

    Critically analyzing and testing the idea

    5. Implementation

    Applying or executing the creative idea in real life

     

    1. Techniques to Enhance Creativity

    Technique

    Description/Use

    Brainstorming

    Generating multiple ideas without judgment

    Mind Mapping

    Visualizing ideas and their connections

    Lateral Thinking

    Thinking differently; coined by Edward de Bono

    SCAMPER Technique

    Substitute, Combine, Adapt, Modify, Put to other use, Eliminate, Rearrange

    Role Playing

    Looking at problems from different perspectives

    Six Thinking Hats

    Creative problem-solving by wearing different ‘thinking’ roles (Edward de Bono)

     

    Organizational Development (OD) Interventions

    Organizational Development (OD) is a planned, long-term effort led by top management to improve an organization’s effectiveness and health through changes in strategies, structures, and processes using behavioral science knowledge.

     

    1. Interpersonal Interventions

    Focus on improving communication, relationships, and interpersonal skills between individuals.

    Key Techniques:

    Technique

    Description

    T-Groups (Training Groups)

    Small unstructured groups that increase self-awareness and sensitivity to others.

    Process Consultation

    External expert helps individuals understand and improve interpersonal processes.

    Feedback (360°)

    Receiving feedback from peers, subordinates, and supervisors to identify strengths/weaknesses.

    Counseling/Coaching

    One-on-one support to address individual performance or behavioral issues.

     

    1. Team Interventions

    Focus on improving the functioning of teams or workgroups.

    🔷 Key Techniques:

    Technique

    Description

    Team Building

    Activities that build trust, communication, and cooperation.

    Role Analysis Technique (RAT)

    Clarifies roles and responsibilities within a team.

    Appreciative Inquiry

    Focuses on identifying and building upon team strengths.

    Conflict Resolution

    Intervening to resolve interpersonal/team conflicts constructively.

     

    1. Structural Interventions

    Target the design of the organization: hierarchy, roles, workflows, and policies.

    🔷 Key Techniques:

    Technique

    Description

    Job Redesign/Enrichment

    Altering tasks to make them more meaningful and motivating.

    Decentralization

    Shifting decision-making to lower levels of the hierarchy.

    Work Design

    Aligning jobs with organizational needs and employee skills.

    Total Quality Management (TQM)

    Quality-driven structural improvement across departments.

     

    1. Comprehensive Interventions

    Address the organization as a whole; large-scale changes involving structure, process, and people.

    🔷 Key Techniques:

    Technique

    Description

    Survey Feedback

    Organization-wide data collection to diagnose and develop action plans.

    Strategic Management Interventions

    Aligning strategy, structure, and systems.

    Organizational Transformation

    Large-scale cultural and structural changes.

    Learning Organization Development

    Creating systems that promote learning and adaptability.

     

    Summary Table:

    Type of OD Intervention

    Focus Area

    Key Methods/Tools

    Interpersonal

    Individual relationships

    T-groups, feedback, coaching

    Team

    Group dynamics

    Team building, role analysis

    Structural

    Organizational design

    Job redesign, decentralization

    Comprehensive

    Whole organization

    Survey feedback, strategic planning

     

    🎯 Quick MCQ-style Facts:

    • T-group is an example of ➤ Interpersonal intervention
    • Job enrichment belongs to ➤ Structural intervention
    • Survey feedback method is used in ➤ Comprehensive OD interventions
    • Team building is a ➤ Team intervention

     

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